Zoho Assist: Cloud-based Remote Desktop
Zoho Assist Enterprise – grade remote support and unattended remote access software ! Simple ! Secure ! Feature-rich ! Cross Platfrom
Zoho Assist is reliable, cloud-based remote desktop software designed to empower businesses worldwide with exceptional remote support and access capabilities.
It enables you to establish secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers effortlessly.
Elevate your customer support experience with the industry’s leading remote support solution.
Remote Support
Each technician can conduct unlimited ad-hoc sessions to any computer.
| Plan | Concurrent Sessions | Key Features |
| Standard | 2 | File Transfer, Multi-Monitor Navigation, Reboot & Reconnect, Session Transfer, Import Google Contacts, Custom Report, Screen Capture, Zendesk Integration, Voice Chat, Remote Audio |
| Professional | 4 | All Standard features + Mobile Device Support, Schedule Sessions, Screen Sharing, Session Notes, Custom Email Templates, Rebranding, Advanced Reports |
| Enterprise | 6 | All Professional features + Departments, Session Recording, Service Queue, Session Audit, Remote Printing, Remote Script Execution (NEW), Video Chat, Contacts Management, Annotation, Customer Widget, Custom Domain Mapping, Diagnostic Tools, Post Session Redirection, Billing, Webhooks, Scheduled Reports, Survey (NEW) |
Unattended Access
Add unlimited technicians to access your configured devices.
| Plan | Unattended Computers | Key Features |
| Standard | 25 | Computer Grouping, Group Permissions, Bulk Deployment, Wake on LAN, File Transfer, Remote Power Options, Session Confirmation, Multi‑Monitor Navigation, Custom Reports, Custom Email Templates, Screen Capture, Voice Chat |
| Professional | 25 | All Standard features + Session Recording, Remote Print, Remote Script Execution (NEW), Annotation, Diagnostic Tools, Video Chat, Departments, Rebranding, Bulk Deployment via Distributor, Custom Domain Mapping, Mobile Devices & IoT Devices Support, Advanced Reports, Billing, Webhooks, Scheduled Reports, Survey (NEW), Virtual Monitor (NEW), Session Audit, Secure Connect (NEW) |
